Frequently Asked Questions
What payment methods do you accept?
We accept all major credit cards, PayPal, and various cryptocurrencies including Bitcoin, Ethereum, and more. All transactions are secure and encrypted.
Can I upgrade my plan later?
Absolutely! You can upgrade your plan at any time with just a few clicks. Your server will be migrated automatically, and you'll only pay the prorated difference for the remainder of your billing cycle.
Do you offer refunds?
Yes, we offer a 7-day money-back guarantee. If you're not satisfied with our service for any reason, simply contact our support team within 7 days of your purchase, and we'll process a full refund.
Can I install mods and plugins?
Yes! All our plans support mods and plugins. We offer one-click installations for popular modpacks, or you can upload your own custom mods easily through our control panel.
What is your uptime guarantee?
We guarantee 99.9% uptime for our Standard, Premium, and Ultimate plans. In the rare event that we don't meet this guarantee, you'll receive credit proportional to the downtime experienced.